On December 31, 2020, Liberty filed with the Iowa Utilities Board (IUB) for a revision of rates for its customers. Interim rates went into effect beginning January 10, 2021. Interim rates were set at the same rate as the proposed rates. Interim rates are subject to refund (with interest) if the proposed rates are approved by the IUB at a lower rate.
Like all utilities and other businesses, we must make regular investments to continue providing safe and reliable service to our customers.
We have helpful options that may be right for you:
Liberty is a regulated utility; our rates must be approved by state regulators. Rates reflect the cost to provide customer care, emergency and outage services, maintain and improve infrastructure and recover operating costs. Rates also reflect the cost and obligation of serving our customers safely and reliably.