Friendly Follow-up Program
This voluntary program provides a way to make sure a third party is also notified when you receive a bill or notice of disconnection.
Natural Gas Financial Help - Residential - Iowa Gas - Liberty
Need help paying your utility bills? We're here to help.
We have payment and assistance options that may work for you. Don’t hesitate. Reach out to our Customer Care team at 1-855-872-3242 to determine if you are eligible for a payment arrangement.
The links below offer information about additional financial assistance programs and how you can apply.
Energy Assistance Programs
Energy assistance programs help eligible customers in all of our service areas pay their home heating costs with the help of various local, state, and federal agencies.
Community Energy Assistance Program
You can help those in need to keep their homes warm by donating to your community's tax deductible energy assistance program.
Low-Income Weatherization Assistance
Our Iowa customers with an income at or below 150 percent of the federal poverty level — especially the elderly, the physically disadvantaged, and families with children — may be eligible for home-weatherization assistance.
The Southeast Iowa Community Action Organization (SEICAO) manages Liberty's Low-Income Weatherization Program. To apply for home weatherization assistance, visit the Iowa Community Action Association.
Agency login
This section is for the use of the government and non-profit agencies that provide assistance to customers who need help paying their utility bills.