Paying Your Bill

We offer many different ways to make payments. While most of the ways are free, some do incur a small processing fee. 

Explore the two different options below to help you find the best and most convenient way for you to pay your bill. 


How Would You Like to Pay?


  • Make your payment with your checking account, ATM Debit card, American Express, MasterCard, Discover card or Visa.

    Make a Payment

    This service uses a third party payment processing vendor.

  • Payments for Paperless Billing Customers.
    Make a one-time payment or set up recurring automatic payments using your checking account.

    Make a Payment

Where Would You Like To Pay?


  • Make your payment with your checking account, ATM Debit card, American Express, MasterCard, Discover card or Visa.

    Make a Payment

    This service uses a third party payment processing vendor.

  • There are more than 20,000 agents across the U.S., making it easy to find an authorized payment location near you, with no processing fees. Please contact a Customer Care representative if paying a past due amount to confirm payment.

    Find an Authorized Payment Center


    Please be advised that unauthorized retailers are under no legal obligation to send payments to Liberty Utilities. Payments made through unauthorized agents are not guaranteed and any failure of a customer to remit payment in accordance with the terms of service shall enable Liberty Utilities to exercise the rights and remedies set forth therein.

  • *Temporarily closed due to Covid-19
    Come see us in person and one of our Customer Care representatives will be pleased to assist you. Location and hours of operation are listed below. 

    Keokuk

    Primary Walk-in Center

    Customer Service Hours

    Liberty Utilities
    2547 Hilton Rd
    Keokuk, IA 52632
    Walk-in
    Mon - Fri 8:00 AM - 4:00 PM
    (Closed 12:30-1:00 during lunch)
    Phones
    Mon - Fri 8:00 AM - 6:00 PM

  • Please return the lower portion of your statement along with a check or money order in the envelope provided with your bill and mail to:

    Liberty Utilities - Midstates
    75 Remittance Dr
    Suite 1741
    Chicago IL 60675-1741

  • Call us if you have any questions or if you wish to make an automated bill payment by phone.
    Payments can be made by credit card, ATM debit card or checking account.

    1-855-872-3242

Things To Keep In Mind: 

View transaction fees and payment process information.

 View Table